Last Updated: February 2026
Who We Are
Black Label Elite Transport (“we,” “us,” or “our”) provides private, pre-arranged transportation services.
Our website address is:
https://blacklabelelitetransport.com
Information We Collect
We collect personal information that you voluntarily provide when using our website or requesting transportation services, including:
- Full name
- Email address
- Phone number
- Pickup and drop-off locations
- Date and time of service
- Vehicle selection and booking details
- Any additional information you submit during booking or contact inquiries
We may also collect technical information such as IP address, browser type, device type, and operating system for security, analytics, and operational purposes.
Phone Numbers & SMS Messaging (Transactional)
When you provide your phone number through our website booking form, you consent to receive transactional and service-related text messages from Black Label Elite Transport.
These messages may include, but are not limited to:
- Booking confirmations
- Ride status updates
- Driver arrival or service notifications
- Communications directly related to your reservation
- We do not use SMS for marketing or promotional purposes
Message frequency varies based on your booking activity.
Message and data rates may apply.
We do not send promotional or marketing text messages
Consent & Opt-In Method
Users opt in to receive SMS messages by:
- Submitting their phone number through our website booking form, and
- Affirmatively checking a required consent checkbox acknowledging receipt of booking and ride-related text messages
Consent is collected prior to sending any SMS messages and is limited to transportation services requested by the user.
Opt-Out Instructions
You may opt out of receiving text messages at any time by replying STOP to any SMS message.
After opting out, you will no longer receive text messages unless you initiate a new booking or re-establish consent.
How We Use Your Information
We use the information we collect to:
- Process and manage transportation reservations
- Communicate booking and service updates
- Provide customer support
- Improve website functionality and service operations
- Comply with legal and regulatory requirements
We do not sell, rent, or trade personal information.
Sharing of Information
We may share limited personal information with trusted third-party service providers solely as necessary to operate our business, including:
- SMS and telecommunications providers
- Payment processors
- Booking, scheduling, and dispatch systems
These providers are authorized to use your information only to perform services on our behalf and are required to protect your data.
Cookies
If you leave a comment on our site, you may opt in to saving your name, email address, and website in cookies for convenience. These cookies last for one year.
If you visit our login page, we set a temporary cookie to determine whether your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we set cookies to save your login information and display preferences. Login cookies last two days, screen preference cookies last one year, and “Remember Me” selections last two weeks.
If you log out, login cookies are removed.
If you edit or publish content, an additional cookie may be stored in your browser indicating the post ID. This cookie expires after one day.
Embedded Content from Other Websites
Pages on this site may include embedded content (such as maps, videos, or images). Embedded content from other websites behaves in the same way as if you visited the external website directly.
These websites may collect data about you, use cookies, embed third-party tracking, and monitor your interaction with that content.
How Long We Retain Your Data
We retain personal information only as long as necessary to:
- Fulfill transportation services
- Maintain business, accounting, and operational records
- Comply with legal, tax, or regulatory obligations
Booking and transactional records may be retained for administrative and compliance purposes.
Your Rights Over Your Data
You may request:
- Access to the personal data we hold about you
- Correction or deletion of your personal data
This does not include data we are required to retain for legal, administrative, or security reasons.
Requests may be submitted using the contact information below.
Data Security
We implement reasonable administrative and technical safeguards to protect personal information from unauthorized access, disclosure, or misuse.
Where Your Data Is Sent
Visitor comments may be checked through automated spam detection services.
SMS messages are delivered using third-party telecommunications providers.
Contact Information
If you have questions about this Privacy Policy or our data practices, you may contact us at:
Black Label Elite Transport
Email: blacklabelelitetransport@gmail.com
Phone: (657) 570-0059